Sign in to a PlayerFirst website.
On the left navigation, click Program > Registration Details.
Click your desired program.
On the Divisions tab, select the division the team is within.
On the Details tab, select the team the athlete is on.
On the Division Details page, find the Athlete(s) that need to be removed and click Trashcan button at the top right of the table.
On the modal, select a Removal Type and Adjustment Type.
Removal Type
Standard Removal, Requiring Adjustments:
Will remove the registration from the program. The record will remain on the Division Details page, but the row will be pink, and indicate the registration has been removed.
If payments have been made on the invoice, this option must be selected.
Delete if No Payment:
Will delete the registration from the program. The record will no longer show on the Division Details page.
This option can only be selected if no payments or concessions have been made to an invoice.
Adjustment Type
Prorate Out Balances: Will prorate out the registration, closing the invoice.
NOTE: This will NOT prorate out concessions given.Keep Open Balances: The invoice will not be adjusted.
How to Remove an Athlete or Team from a Program
Updated over 9 months ago