Sign in to a PlayerFirst website.
On the left navigation, click Sales > Payment Plan Status.
Select date range and click Filter.
Scroll down to the Past Due section.
If the Method column shows None Authorized, a new payment method needs to be authorized.
If the CC Exp. column shows a date in the past, a new payment method needs to be authorized.
Select the invoice and click Preview Reminder in the Actions column.
The preview will show the email and details sent to the customer.
