A cross-brand product is a product created on one PlayerFirst site and made available to programs on other brand' sites. This article covers creating the product, enabling it for partner brands, and configuring it as an add-on so it appears for the right sports, brands, programs, divisions, and teams.
Overview
Create the product — set up the product on the site where it will live.
Complete the product details — pricing, availability windows, stock, and the partner settings that make the product cross-brand.
Configure the add-on — choose which brands, sports, programs, divisions, and teams the product displays for.
Quick Reference
Where | What You'll Do |
Sales → Shop → Plus icon | Create the product and select the number, program, and category |
Product form | Enter pricing, availability, and stock; enable Available to Partner |
Sales → Shop → Pencil icon | Reopen the published product to configure variants and add-on settings |
Product Details → As Add On column → Shopping Cart button | Open the Product Add On page for that product |
Product Add On page → Plus button | Set which brands, sports, programs, divisions, and teams see the product |
1. How to Create a Cross-Brand Product
Sign in to the PlayerFirst website where the product will live.
On the left navigation, click Sales > Shop.
In the upper right corner, click the Plus icon.
Number of Products — enter the number of products to be created.
Associated Program — select the associated program.
Category — select from the dropdown menu.
For GearUp, select Apparel Sales: Non-Uniform.
Click Continue.
2. How to Complete the Product Details
Fill out the fields below, then click Continue.
Field | What to enter |
Name | The name of the product as customers will see it. |
Type | The product type. Select a previously created type or create a new one. This field can be skipped. |
SKU | The SKU for the product. |
Price | The cost of each product. |
Liability Amount and Liability GL | The liability amount and general ledger code for the product. |
Start Showing | The date and time the product becomes visible for purchase. |
Stop Showing | The date and time the product is no longer visible for purchase. |
Time Zone | The time zone used for the Start Showing, Stop Showing, Valid Use Starts, and Valid Use Ends times. |
For Sale on Site | Enable to display the product publicly. |
Profile Required | Enable to require an athlete on the customer's account before purchasing. |
Shipping Required | Enable this field. Cross-brand products are physical goods that ship to the customer. |
Available to Partner | Enable this field. This is what makes the product available to brands other than the one it was created on — without it, the product stays on its own site. |
For Sale on PF Pay | Enable to have the item show on PF Pay. |
PF Pay Price | Only needed if the price displayed on PF Pay differs from the price shown on web and the Access App. |
Stock Method | Ignore Stock — the product has unlimited stock. |
Available Stock | The available stock quantity. Required if Stock Method is Sell Stock Only or Sell Stock then Waitlist. |
Available Waitlist | The available waitlist quantity. Required if Stock Method is Sell Stock then Waitlist. |
Description | A description for the product. |
Product Variants | Unavailable until the product is published. |
As Add On | Unavailable until the product is published. Configured in step 4. |
Receipt Email Details | Any text entered here appears on the purchaser's email receipt. |
NOTES:
If limiting availability, ensure Stock Method is set to Sell Stock Only and Available Stock has a set quantity (for example, 25).
If you entered more than one in Number of Products, complete these fields for each product before continuing.
3. How to Configure the Product as a Cross-Brand Add-On
On the Sales > Shop page, find the product that was just created and click the Pencil icon.
On the Product Details page, use the table to navigate to the As Add On column, then click the Shopping Cart button.
On the Product Add On page, click the Plus button at the top of the table.
Fill out the fields below, then click Save.
Field | What to enter |
Order | The order the product appears on the page for customers. 1 displays at the top of the page, 2 displays underneath it, and so on. |
Start Showing / Stop Showing | The dates for the product add-on to show. If left blank, the product will always show. |
Add-On for Sports, Brands, Program Type, Programs, Divisions, & Teams | Specify who the add-on product will be displayed for. This is where cross-brand targeting happens — select the partner brands here to make the product available outside the brand it was created on. |
Show During Registration | Select whether the add-on displays as a Brand Recommendation, a Marketplace Recommendation, or Neither. |
Show During Waivers | Enable to show the add-on to parents and athletes during waiver completion. |
Automatic | Enable to have the add-on automatically selected. |
Required | If enabled, customers will not be able to deselect the product. |
Featured | If enabled, the product is displayed as a featured product. |
NOTES:
A product must be published before Product Variants and As Add On can be configured.
You can add more than one add-on placement to the same product — click the Plus button again to target a different set of brands, programs, or teams.
How to Refund a Cross-Brand Product (EX: GearUp Order)
Sign in to the GearUp PlayerFirst website, or the PlayerFirst site where the Partner Product will lives.
On the left navigation, click Sales > Shop.
Within the Shop Item table, find the product that needs to be refunded. Click the Eye button within the Actions Column.
Find the purchase of the product that needs to be refunded. Click the Trash button in the Actions column.
Fill out the fields on the Cancel the Item? screen, then click Save Cancellation.