How to Purchase a Subscription
Find the subscription product and add it to your cart.
If the product offers more than one plan, choose one under Subscription Plan:
If the plan applies to a specific athlete, use Assign to athlete to select who it's for.
Continue to checkout.
If the subscription requires it, review the Subscription Terms of Purchase, check I have read and agree with the above, and enter Your Full Name as your signature.
(Optional) Enter a code in the Discount Code field and click Apply Discount to reduce your total.
Confirm your billing and payment information, then complete checkout.
How to Find Your Subscription after Purchasing
Log in to a PlayerFirst website.
Click the account icon in the top right, then click My Account.
Click Invoices & Payments in the sub-navigation.
Under the Subscriptions header, all active/cancelled subscriptions will be visible.
How to Upgrade an Existing Subscription
Log into a PlayerFirst website.
Click the account icon in the top right, then click My Account.
Click Invoices & Payments in the sub-navigation.
Under Subscriptions, find the subscription you want to change.
In the Actions column, click the icon button (titled "Update Subscription Level").
On the Update Subscription Level page, review your Current Plan at the top.
Under Change My Plan, find the plan you want to upgrade/downgrade to.
Click the plan for the upgrade you want.
In the confirmation window, click Have a discount code?, enter your code, and click Apply if you have a discount code for the subscription.
If you have more than one payment method saved, choose which one to charge.
Review the confirmation details: plan name, card ending in the last 4 digits, total due today, and the dates your upgraded subscription will be valid.
Click Upgrade Now — [total] to complete the upgrade.
How to Cancel a Subscription
Log into a PlayerFirst website.
Click the account icon in the top right, then click My Account.
Click Invoices & Payments in the sub-navigation.
Under Subscriptions, find the subscription you want to cancel.
In the Actions column, click Cancel Subscription.
Confirm when asked: "Do you want to stop automatic renewal of this subscription at the end of the current term?"
NOTE: Canceling stops future automatic renewal — it doesn't apply mid-term or issue a refund for the current term. However, the subscription's Active status in your list will show as inactive right away, even though this only affects renewal going forward.