Previously: Some PF Pay invoices were captured for the full pre-authorized card amount instead of the actual amount owed, which could overcharge a client by roughly double the correct amount.

Update: PF Pay now explicitly caps the captured payment at the calculated amount due.

Update: Automatic upcoming-payment reminders now also cover Credit Card and ACH scheduled payments, not just checks.

Update: Team chats are now automatically created as soon as a team is eligible.

Update: Added an automated system message to team chats that posts "A new user has been added to the chat." whenever a user is added.

Previously: The "Athlete Last Name" mail-merge token repeated a shared last name for siblings on the same account.

Update: The "Athlete Last Name" token now lists each distinct last name only once.

Update: Added customizable "Age Verification Approved" and "Age Verification Denied" email templates to Site Settings, sent to guardians when a proof-of-age document is reviewed.

Previously: A platform fee discount that pushed a payment above the invoice's line item total could fail to be correctly credited as an overpayment.

Update: Overpayment detection and crediting now consistently use the same creditable-payments calculation.

Previously: When applying a check payment whose face value already covered the full invoice balance, the system could still try to apply the full platform fee discount on top, causing a "Base, fee, and tax amounts do not align" error.

Update: When a check payment isn't an intentional overpayment, the platform fee discount is now automatically trimmed, allowing a check that exactly covers the balance to settle the invoice cleanly without an alignment error.

Update: Added a global setting to restrict entering discounts, scholarships, and prorates on an invoice after 90 days past its program's servicing end date.

Update: Added deep linking support in the Access app, allowing users to copy and share direct links to an event's home page, team page, and shop page.

Update: Recruiting profile visibility is now opt-in via a checkbox on the athlete's profile, rather than automatically shown/hidden based on settings alone.

Update: Added validation on both game creation and game updates to reject an end time set before the start time, with a clear "End time cannot be before start time" error.

Update: "Renew Through" is now ignored for No Renewal plans, so a future-dated No Renewal plan can be purchased ahead of its start date as intended.

Update: Guest/read-only access codes can now create calendar subscriptions, restricted to only the athlete profile(s) their access code is scoped to.

Update: Fixed the calendar export API to correctly handle Access Code authentication.

Previously: Older API clients were still sending profile update requests using the legacy field paths would fail since the API no longer recognized those fields.

Update: Restored backwards-compatible acceptance on profile update requests.

Update: Auto archive team chats 14 days after the program ends.

Previously: When an ACH payment bounced and was reversed, the platform fee discount that had been granted for using the lower-cost ACH method wasn't reversed.

Update: Reversing a bounced ACH payment now generates a corresponding platform fee discount reversal.

Update: Added required sub-types for "Bad Debt" write-offs on the admin invoice page along with a required description.

Update: Added four new editable columns to the schedule Bulk Edit page — Uniform, Arrival, and Other Notes, plus an Actions column with a delete button for removing an individual scheduled game directly from the grid.

Previously: On the Shop products table, currency columns sorted alphabetically as text rather than numerically, so sorting produced an incorrect order.

Update: Currency columns now sort as actual numeric values, so sorting by any dollar column produces the correct high-to-low or low-to-high order.

Previously: A page's header block in PF Web Builder could be accidentally deleted, overwritten, or dragged out of place because normal editing operations didn't distinguish it from regular content.

Update: Page headers are now protected from being deleted, replaced, duplicated, or dragged during normal editing.

Previously: The "Registration is not complete until paid" warning could appear on an invoice/PDF even when the item had no remaining balance due.

Update: The "not complete until paid" warning now only shows when the item actually has a balance due, and payment-options/amount-due sections are only removed when nothing is due right now.

Update: Merged Age Verification and a new Address Verification flow into a single "Verification" review process for admins (renamed from Age Verification to Verification).

Update: Updated the design system's corner-radius settings to use consistent CSS variables across the editor.

Update: Moved email Ads from PlayerFirst to Google Ad Manager.

Update: Added a new GearUp Sync Metrics admin page showing counts and details of GearUp uniform orders that couldn't be automatically matched to a brand/roster, with Brand and purchase-date filters.

Update: When bulk-registering teams, multiple concession line items of the same concession type are now consolidated into a single payment per type, rather than creating a separate line item for each occurrence.

Update: A program's Region can now store multiple categories instead of a single value, with legacy single/comma-separated values still supported.

Update: Added a drag-and-drop tool s for reordering the tabs shown on the public Team page, so brands can control the order sections appear in without a code change.

Previously: Field availability blocks created for a tournament (rather than a specific brand) had no brand association, so they could fail to display correctly on the Availabilities Timeline for that tournament's brand.

Update: Field availabilities tied to a tournament now inherit that tournament's brand, ensuring they display correctly on the timeline.

Previously: When a payment plan discount reduced platform fees, the system could incorrectly reallocate cash payments.

Update: Platform fee discount logic now correctly displaces prior cash allocations off the fee line onto other items with a remaining balance.

Update: Updated the "Why We Need This" tooltip on the Proof of Age / Birth Certificate upload field to clearer, more general language about eligibility confirmation.

Previously: The Subscription Status grid's background data endpoint could fail to resolve correctly depending on the URL path it was loaded from, which could prevent the grid from loading beyond its initial rows.

Update: Fixed the background load endpoint path resolution so the Subscription Status grid reliably loads all rows regardless of the originating URL.

Update: Improved table and data load times on Program Summary and Division Details pages.

Previously: On the Team Registration Page, when users partially enter Coach information, the system did not consistently display validation messaging for missing required Coach fields.

Update: Validation messages now render inline below their field instead of overlapping content.

Update: Added a "Download Rosters" option on the same line as the program name and date.

Update: Replaced the single, brand-wide SMS/Email marketing setting on user profiles with per-brand (affiliation-specific) communication preferences.

Update: Added a multi-step bulk price update workflow to the Division Details page that allows admins to update selected registrations to the current team or division cost, including platform fees.

Update: Replaced the removal modal with a detailed multi-step workflow that gives admins full control over financial adjustments when removing registrations.

Update: Added a new "Confirmation" answer type for product category questions. A Confirmation question appears as an agreement on the Waivers & Agreements checkout step whenever a product from that category is in the cart, showing custom confirmation text with a required "I have read and agree" checkbox and signature field.

Previously: Admins couldn't apply a check/cash/external ACH payment to older invoices that had transaction fees instead of Platform Fees.

Update: Admins can apply a check/cash/external ACH payment to older invoices that have transaction fees instead of Platform Fees.

Previously: Some invoices showed an invalid/incorrect balance on the registration complete page.

Update: The balance calculation is fixed, and an Account Credit is now treated the same as any other payment method when allocating amounts across an invoice's line items.

Previously: In the Roster Waiver flow, entering an athlete's Gender, Email, or Address could fail to save.

Update: The validation was fixed so fields not required by a brand no longer block completing the form, and the form now saves progress when the user clicks Continue.

Update: Added Australia, Brazil, Kazakhstan, the United Kingdom (England, Scotland, Wales, Northern Ireland), and all EU countries to the registration state/country list, using official first-level subdivisions where applicable.

Previously: Creating a folder in Media Manager with certain special characters in the name (e.g., a trailing period) caused the page to become unresponsive after clicking Save — the only way to recover was to log out.

Update: Folder name validation now rejects special characters and shows the user which characters aren't allowed.

Update: Google Analytics now tracks additional ecommerce events during registration — view_item_list, view_item, and add_to_cart — alongside the existing registration_start, registration_step, and registration_complete events. Each event includes program, category, user, and profile information, consistent with how these events already fire elsewhere on the site.

Update: Closed gaps in Google Analytics cart-flow tracking.

Previously: When a brand had 'Require Team Locations' disabled in Site Settings, Team/Club Hometown and Home State were still being required during admin team-based registration.

Update: When a brand has 'Require Team Locations' disabled in Site Settings, Team/Club Hometown and Home State is not required during admin team-based registration.

Previously: Uploading a roster sent all player-validation requests to the server simultaneously, which could overload the endpoint and cause timeouts.

Update: Roster upload now sends validation requests 3 at a time instead of all at once, along with an additional performance fix.

Previously: Admins could view a full athlete profile or a family's contact details for any brand — not just their own — by editing the athlete/user/profile ID directly in the URL on the Athlete Details page and Profile Editor popup.

Update: An admin's brand access is checked before displaying an account/profile.

Update: Worldpay/triPOS payment methods and related legacy code have been removed. Saved payment methods are now filtered to supported gateways (Stripe/Sandbox/Mock), and attempting to use an unsupported saved method returns a clear error instead of failing.

Update: When adding a coach or team manager on the front end, a youth athlete profile that closely matches the new contact's info no longer blocks account creation — a new account and adult/guardian profile are created instead.

Update: The Message Template creation page now includes a Data Tokens button, matching the experience of creating a regular message.

Update: Automatically process issues on the Sales>Allocation Issues page.

Update: A Meta Pixel was added to support Sponsorship's audience retargeting on Meta. It follows the same consent flow as existing Google tracking tags — no data is sent to Meta until a visitor gives affirmative ad-consent, and sessions with Global Privacy Control enabled use Meta's Limited Data Use mode instead.

Update: Roster waiver links sent to parents/athletes now include the team ID, so the waiver flow can determine whether the athlete is registering for an adult program and load the correct add-ons accordingly.

Previously: UTM parameters in email tracking links were only applied to the redirect portion of the links added to email communication. Because of this, tracking data could be lost once the redirect completed.

Update: UTM parameters are now injected into the link's destination so they carry through the full redirect.

Updates: An "In Club App" field was added to both Program and Shop Item Add-On pages. When toggled on, it will allow the program/shop item to display within the Club App.

Previously: Bracket scores displayed blank instead of '0' when a team had not yet scored in a game that started.

Update: Brackets now correctly display '0' once a game has started, and the final score once the game is finalized.

Previously: Fields removed from availability after a schedule was finalized still appeared in the Access App's field/location filter.

Update: Only fields/locations with scheduled games now appear in the Access App filter.

Previously: Broadcast messages could appear to fail on the Access App due to a 20-second local timeout, even though the message was still processing (and often sending successfully) on the backend.

Update: Broadcast messages are now queued asynchronously on the backend, and the confirmation message on the Access App lets the sender know the broadcast is queued and may take 1–2 minutes to reach all recipients.

Previously: Adding tracking scripts (e.g., a Meta Pixel snippet) to a brand's Custom HTML Head field broke the site's header/footer layout.

Update: A code issue was fixed so the Custom HTML Head field can be used to add tracking scripts without affecting the header/footer layout.

Previously: A failed refund did not reflect a reversal on the PlayerFirst invoice.

Update: PlayerFirst now subscribes to the additional Stripe webhook events needed to catch failed/updated refunds, so failed refunds are properly reflected on the invoice.

Previously: When copying or creating a program, the Primary Location field was sometimes required but not marked with an asterisk.

Update: The Primary Location field now shows an asterisk whenever it's required.

Update: Fixed the Team Search logic when searching for a team with a numeric value in the team name on the Access App.

Update: The game endpoint now returns team record data for both the home and away teams, so Game Cards on the Access App can display team records — matching what's shown on the Standings page.

Previously: Table columns in Web Builder only supported sorting as strings or numbers, so date columns did not sort correctly.

Updates:

Update: Added the ability to add a video to a PF Website page header.

Updates:

Update: Significantly improved the load time of the Team>Team Reporting page.

Updates: The following updates were made to the Subscription Status page...

Previously: If a brand's parent/child relationship was invalid at the time it was saved, the brand could not be updated to remove that child relationship.

Update: Brands with an invalid parent/child relationship can now be updated to no longer be a child brand.

Update: The Allocate Payment page now displays properly on mobile, including the total amount applied calculator. Subscription action buttons are now correctly aligned on mobile.

Updates:

Update: When adding a Custom Link to a PlayerFirst Website menu, admins can have the link open in a new tab.

Update: Site Design now includes a Display Type option for the Teams page on a site, letting admins toggle the Team List view between 'Grid' and 'List' layouts.

Update: A new Divisions button was added to the top of the Program Summary page. The button now displays in place of the previous Maps icon on the Maps page, and in place of the previous Summary icon on the Summary page.

Previously: Account credit applied in the cart was calculated using a formula that could produce incorrect totals — it didn't account for tax, shipping, service fees, or platform fees, and stale/invalid account credit line items weren't cleaned up if the cart changed in a way that made the applied credit exceed the new total.

Update: Account credit calculation in the cart is now consolidated into a single, reusable routine that correctly factors in tax, shipping, service fees, and platform fees when determining how much credit can apply, and automatically removes an account credit line item from the cart if it becomes invalid (exceeds the new total) after the cart changes.

Previously: On the Retention List page, clicking the collapse toggle on the Dashboard caused it to disappear entirely rather than collapsing to a minimized view with the title still visible.

Update: Fixed the Dashboard collapse behavior on the Retention List page so that toggling to collapsed now correctly displays the Dashboard in a minimized state with the title still visible.

Previously: On the Team Management page, the Purchased Player Pack column was displayed regardless of whether a GearUp Team Store Link and GearUp Store ID had been configured for the program, causing the column to appear even when it was not applicable.

Update: Updated the Purchased Player Pack column to only display when both the GearUp Team Store Link and GearUp Store ID are configured on the Team Store page. The column is hidden if neither or only one of the two required fields is set up.