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PlayerFirst Club App Help Videos for Parents

Short, informative tours of the PF Club App - Built from a real view into the app, framed and captioned for new users. View below for a parent's guide into the Club App.

How to View Your Schedule

Schedule

  • The Schedule tab lists every upcoming practice and game across your teams.

  1. Calendar

    • Press the Calendar icon next to the month to jump straight to a specific date.

  2. RSVP

    • Confirm Attendance for each athlete on your account.

  3. Details and Attendance

    • Press an Event to open its full details - time, location, uniform, etc.

    • Switch to the Attendance tab to see who on the team is going.

  4. Filters

    • Press the Filters icon to narrow down the schedule by event type, start date, or family member.

  5. Subscribe (Apple Calendar)

    • Press the Calendar icon to subscribe your schedule to the calendar app.

How to View My Teams

My Teams

  • Press a team to open it. Every team opens to its Schedule, with Contacts, Roster, and Info alongside it.

  1. Contacts/Roster

    • Press contacts to see coaches and managers, and Roster to see the team.

  2. Info & Subscribe

    • Press Info for more info, or the calendar icon to add the team's schedule to your calendar.

  3. Photos

    • Press the photo icon to view or add team photos

  4. Message the Team

    • Press the envelope icon to send a message to the entire team, all non-athletes, or coaches.

How to Send Chat Messages

Chat

  1. Chat: Open A Conversation

    • Press Chat in the bottom navigation bar to see your list of conversations, then press any conversation to open it.

  2. View/React To A Message

    • Read your messages and react to them by holding the message down and choosing an emoji.

  3. Start a New Chat

    • Press New Chat to start a new conversation from scratch.

  4. Choosing Recipients

    • Choose which team you want to message, then press next.

    • Pick who to reach: Entire Team, All Non-Athletes, Coaches, Or Individually Select specific people

  5. Compose and Send

    • Type your message, then press send.

How to Send Email Messages

Email

  1. Press New Email from your inbox to start a new message.

  2. Choose your team, then press Next.

  3. Pick who to message: Entire Team, All Non-Athletes, Coaches, or Individually Select specific people.

  4. Add a subject for your email.

  5. Turn on Allow Recipients to Reply-All if you'd like recipients to be able to reply to everyone, not just to you.

  6. Type your message in the box, then press Send email.

Shop

Shop

  1. Programs and Products

    • From the Shop tab's home screen, tap Programs or Products to browse what's been picked just for your team.

  2. Programs

    • Press Programs to find similar/new programs!

  3. Products

    • Press Products to open the Products Store!
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Account Settings

Settings

  • Tap the menu icon at the top of any screen to open Account Settings.

  1. View Profiles

    • Press any guardian or athlete's name to view their Profile Details.

  2. Notification and Device Settings

    • Press Notification Settings to choose email notification preferences.

    • Press Device Settings to manage push notifications, Face ID login, and shared device access

  3. Share Login

    • Tap Share Login to give a family member access to schedules and messages.

  4. Reset Password

    • Reset Password takes you to the club website to reset your password.

  5. Invoices and Payment Preferences

    • Invoices show any open invoices, and Payment Preferences shows your saved payment methods.

  6. How to Log Out

    • Scroll to the bottom of Account Settings and press Log Out.

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