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PlayerFirst Club App Help Videos for Coaches

Short, informative tours of the PF Club App - Built from a real view into the app, framed and captioned for new users. View below for a coach's guide into the Club App.

Logging In

If you do not know your PlayerFirst username, reach out to your director and they can provide your credentials.

I logged in and can't see my teams

If you logged in and can't see your team, it may be one of the two issues below:

  • You are logged into the wrong account.

  • Your director may have the wrong program settings set.

Reach out to your director, and they can relay the username you should be using, and double check the program settings.

How to View Your Schedule as a Coach

Schedule

  • The Schedule tab lists every upcoming practice and game across your teams.

  1. Calendar

    • Press the Calendar icon next to the month to jump straight to a specific date.

  2. RSVP

    • Confirm Attendance for each athlete on your account.

  3. Details and Attendance

    • Press an Event to open its full details - time, location, uniform, etc.

    • Switch to the Attendance tab to see who on the team is going.

  4. Filters

    • Press the Filters icon to narrow down the schedule by event type, start date, or family member.

  5. Subscribe (Apple Calendar)

    • Press the Calendar icon to subscribe your schedule to the calendar app.

Viewing, Filtering, and Marking Attendance on the Schedule Page on the Club App

Read Here

How to Export a Calendar to iCal or Google Calendar

Read Here

How to Add a New Event as a Coach

Schedule: New Event

  1. New Event

    1. Press the + New button at the top of the Schedule tab, then choose Practice, Game, or Other Event and press Next.

  2. Event Details

    1. Add a title for the event, confirm the team, and select an opponent.

  3. Location

    1. Press Select Location to search for and choose a venue, then pick the specific field.

  4. Date & Time

    1. Press the Starts field to set the date and time for the event.

  5. Uniform, Arrival & Notes

    1. Let athletes and families know what to wear, when to arrive, and anything else they should bring.

  6. Save & Notify athletes/parents

How to Create a Recurring Event as a Coach

Schedule: Recurring Events

  1. Press Schedule in the bottom navigation, then press + New.

  2. Select the event type (Practice, Game, or Other Event), then press Next.

  3. Enter a Title and choose your Team and Location.

  4. Press Start to choose the date and time, then press Set Date and Time.

  5. Turn on Recurring, then press Days to select the days the event repeats, then press Next.

  6. Press Review Schedule, then press Create Events.

How to Edit, Cancel, and Delete an Event as a Coach

Schedule: Edit, Cancel, Delete

How to Edit an Event

  1. Club App > Schedule > Select your Event

  2. Press the ⋮ (three dots) icon in the top right corner and press Edit Event.

  3. Update any of the event details: Title, Team, Location, Time Zone, Starts, Ends, Recurring, or Uniform and Save changes.

How to Cancel an Event

  1. Club App > Schedule > Select your Event

  2. Press the ⋮ (three dots) icon in the top right corner and press Cancel Event.

  3. Choose who to notify by selecting Notify Players and/or Notify Parents.

  4. Under Cancelling Event Due To, select Weather or Other.

  5. Tap Cancel Event to confirm.

How to Delete an Event

  1. Club App > Schedule > Select your Event

  2. Press the ⋮ (three dots) icon in the top right corner and press Delete Event.

  3. Choose who to notify by turning on Notify Players and/or Notify Parents.

  4. Enter a Reason (optional).

  5. Press Delete Event to confirm.

How to View My Teams as a Coach

My Teams: Coach

  1. Press My Teams in the bottom navigation, then tap your team.

  2. View the team's Schedule, Contacts, Roster, and Info tabs.

  3. Use the icons at the top right:

    • Calendar: add the team schedule to your phone's calendar.

    • Photos: view or add team photos.

    • Message: message the Entire Team, All Non-Athletes, or Coaches.

Team Chats: What they are and How they Work

A Team Chat is a group chat the system creates automatically within the PlayerFirst Club App for a rostered team. Team Chats are different from normal group chats due to the fact they are automatically created and the recipient list is set based on the roster of the team within PlayerFirst.

  • If a player is added to the roster in PlayerFirst, the player and their guardians are automatically added to the team chat.

  • If a player is removed from the roster in PlayerFirst, the player and their guardians are automatically removed from the team chat.

Team Chats are indicated by the "Shield" icon.

How to Send Chat Messages as a Coach

Chat

  1. Chat: Open A Conversation

    • Press Chat in the bottom navigation bar to see your list of conversations, then press any conversation to open it.

  2. View/React To A Message

    • Read your messages and react to them by holding the message down and choosing an emoji.

  3. Start a New Chat

    • Press New Chat to start a new conversation from scratch.

  4. Choosing Recipients

    • Choose which team you want to message, then press next.

    • Pick who to reach: Entire Team, All Non-Athletes, Coaches, Or Individually Select specific people

  5. Compose and Send

    • Type your message, then press send.

How to Message Multiple Teams as a Coach

Chat Multiple Teams

  1. Press Messages in the bottom navigation, then press New Chat.

  2. Select each team you want to message, then tap Next.

  3. Press Official Team Chats.

  4. Review your teams. Press View recipients to see who's included.

  5. Type your message and press Send.

NOTE: You can only Chat Multiple Teams through the Official Team Chats option.

Learn more about Team Chats HERE.

How to Send Email Messages as a Coach

Send a New Email

  1. Press New Email from your inbox to start a new message.

  2. Choose your team, then press Next.

  3. Pick who to message: Entire Team, All Non-Athletes, Coaches, or Individually Select specific people.

  4. Add a subject for your email.

  5. Turn on Allow Recipients to Reply-All if you'd like recipients to be able to reply to everyone, not just to you.

  6. Type your message in the box, then press Send email.

How to Email Multiple Teams as a Coach

Email Multiple Teams

  1. Press Messages in the bottom navigation, then press the Email tab.

  2. Press New Email.

  3. Choose Teams (or Select All) you want to email, then press Next.

  4. Choose who to email: Entire Team or just the Coaches.

  5. Add a Subject, construct your email, then press Send email.

Account Settings

Settings

  • Tap the menu icon at the top of any screen to open Account Settings.

  1. View Profiles

    • Press any guardian or athlete's name to view their Profile Details.

  2. Notification and Device Settings

    • Press Notification Settings to choose email notification preferences.

    • Press Device Settings to manage push notifications, Face ID login, and shared device access

  3. Share Login

    • Tap Share Login to give a family member access to schedules and messages.

  4. Reset Password

    • Reset Password takes you to the club website to reset your password.

  5. Invoices and Payment Preferences

    • Invoices show any open invoices, and Payment Preferences shows your saved payment methods.

  6. How to Log Out

    • Scroll to the bottom of Account Settings and press Log Out.

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